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FREE RETURNS. DELIVERY ON US ORDERS £90+

Receive 15% off on your first purchase. Use code FIRST15

Delivery

Our delivery options are summarised below. Please select the option that suits you best at the checkout page.

UK
UK
Europe
Europe
Worldwide
Worldwide
Delivery 2

UK STANDARD DELIVERY

Free for orders over £90

Delivered in 2 – 4 working days

Delivery 2

UK STANDARD DELIVERY

£4

Delivered in 2 – 4 working days

24 hr delivery 2

UK NEXT DAY DELIVERY

£6

Next working day: M – TH

(Orders must be placed by 1PM)

Delivery 2

EUROPE STANDARD DELIVERY

Free for orders over £200

Delivered in 5 – 10 working days

Delivery 2

EUROPE STANDARD DELIVERY

£9

Delivered in 5 – 10 working days

24 hr delivery 2

EUROPE EXPRESS DELIVERY

£15

Delivered in 1 – 3 working days

(Orders must be placed by 1PM)

International Delivery

USA & ROW STANDARD DELIVERY

FREE for orders over £250

Delivered in 7 – 10 working days

International Delivery

USA & ROW STANDARD DELIVERY

£15

Delivered in 7 – 10 working days

International Delivery

USA & ROW EXPRESS DELIVERY

£20

Delivered in 1 – 4 working days

(Orders must be placed by 1PM)

Delivery FAQs

We aim to dispatch all orders within 1 working day from receipt of your order. All Express Delivery orders which are placed by 1PM, Monday to Friday are dispatched on the same day subject to all products in your order being in stock. If any items cannot be fulfilled from your order we will contact you via email. 

Yes, you will receive an e-mail when your order is dispatched, with your tracking number and a link to the tracking website. For all Express Deliveries you will also be offered additional tracking options via text and e-mail. If for by any reason you are unable to track your order, please contact our Client Services Team at clientservices@pushrio.com.

Yes, a signature is required for all orders upon delivery.

If you are not at the delivery address when your order arrives we will leave a delivery note with instructions informing you how to rearrange delivery or collect your products from a local depot. If after a failed delivery, you do not re-arrange delivery as directed on the delivery note we will contact you for further instructions and may charge you for any extra delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we will have the product returned to us and will refund you for the cost of the product less any extra delivery costs.

Although we don’t offer gift wrapping, Push Rio products are sent in lovely handmade silky bags. We can include a customised message – just let us know what you would like to say by completing the Note Section at checkout.

We deliver to most countries in the world. Destinations are listed at checkout. If you have a delivery enquiry of any sort, please contact us at clientservices@pushrio.com and we will do our utmost to help.

All orders are shipped from the UK. Orders within the UK and EU are duty free. International import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. For the USA, the duty threshold is high so there should be no duty to be paid. Please note that customs policies vary by country and we do not have control over these. If you have any questions related to customs charges, you are advised to contact your local customs office.

The free delivery offer will automatically be applied to your bag once you meet the required spend. Our free delivery offer is only available via standard shipping. If you choose express delivery, charges will apply.

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